Global Privacy Policy

Plain-English Summary

Wordwell is designed to collect as little personal information as reasonably possible. The vocabulary data you create in the app is intended to stay on your device unless you choose to send something to us, make a store purchase, or use a feature that clearly requires outside processing.

This Policy is written for a global audience. It is meant to explain Wordwell's practices under major privacy frameworks such as GDPR, UK GDPR, CCPA/CPRA, PIPEDA, LGPD, Australian privacy law, and other similar laws. Nothing in this Policy limits rights you cannot waive under applicable law.

Who We Are and Scope

In this Policy, "Wordwell," "we," "us," and "our" means the operator of the Wordwell mobile app and the website at wordwelldaily.vercel.app. This Policy applies to the Wordwell app, this website, support communications, app-store purchases, and related services.

This Policy does not control Apple, Google, Vercel, FormSubmit, or any other third-party service. Their own privacy notices apply to their processing.

What Wordwell Does Not Do

• We do not currently operate Wordwell user accounts.
• We do not currently run a backend database for app vocabulary content.
• We do not sell personal information.
• We do not share personal information for cross-context behavioral advertising.
• We do not use advertising SDKs in the app.
• We do not knowingly collect precise location, contacts, health data, government IDs, or payment card numbers.

Information Stored Locally on Your Device

The app may store the following information locally so Wordwell can work. Local storage means the information is kept on your device and is not intentionally transmitted to Wordwell servers by the current app design.

• saved words, custom words, notes, review progress, word history, and practice state
• notification time, category, level, language, theme, and other app preferences
• Premium entitlement status received from Apple App Store or Google Play
• technical data stored by your device operating system to make the app work

You control this local app data through the app, your device settings, backups you enable through your device or app store account, and uninstalling the app.

Information You Send to Us

If you contact Wordwell, submit a support form, send an email, ask for help, report a vocabulary issue, or provide feedback, we process the information needed to respond.

• name, email address, subject, and message if you submit the support form
• any files, screenshots, vocabulary corrections, or other details you choose to include
• basic technical metadata needed to deliver, secure, and troubleshoot support messages

Please do not send passwords, payment cards, government ID numbers, health information, children's information, or other sensitive data in support messages.

Website and Technical Information

When you visit the website, normal hosting and security systems may process limited technical information. This is used to serve the site, prevent abuse, debug problems, and maintain security.

• IP address, browser type, device type, pages requested, timestamps, referrer, and similar server-log data
• security, performance, and error information generated when the website is served by Vercel
• information submitted through the support form if the form is configured for this deployment

Purchases and Subscriptions

Purchases, subscriptions, trials, cancellations, taxes, billing, and refunds are handled by Apple App Store or Google Play. Wordwell does not receive your full payment card number. The app stores may process store account details, purchase records, tax information, device information, and payment information under their own terms and privacy notices.

Wordwell may receive or store purchase-entitlement status, such as whether Premium is active, so the app can unlock paid features.

How We Use Information

• provide the app, website, daily word experience, saved-word library, reminders, review, and Premium features
• respond to support, billing, content correction, safety, and product feedback requests
• verify purchases, prevent fraud, enforce terms, protect security, and debug technical issues
• comply with legal obligations and defend legal claims
• understand aggregate product feedback and improve Wordwell without building advertising profiles

Legal Bases Where Required

Where laws such as GDPR or UK GDPR require a legal basis, we rely on one or more of the following, depending on the context:

• contract necessity to provide the app, Premium features, support, and requested services;
• legitimate interests in security, fraud prevention, product integrity, support operations, and improving Wordwell without overriding your rights;
• consent for optional notifications, optional support submissions, or other optional features where consent is required;
• legal obligations, including tax, accounting, consumer protection, law-enforcement, app-store, and compliance requirements;
• vital interests or public interest only if legally necessary in an emergency.

Sharing and Processors

We share personal information only when needed to operate Wordwell, respond to you, comply with law, protect rights, or complete a transaction you requested. Current categories of recipients include:

• Apple App Store and Google Play for downloads, purchases, subscriptions, refunds, taxes, and store account services
• Vercel for website hosting, delivery, security, and server logs
• FormSubmit for support-form delivery when the form is enabled
• professional advisers, authorities, or transaction counterparties when legally necessary or to protect rights

We require service providers to process information only for the services they provide to us, where applicable. We do not authorize service providers to use support messages or app vocabulary data for their own advertising.

International Transfers

Wordwell may be operated from, hosted in, or supported from countries other than yours. Service providers may process information in the United States, European Union, Israel, or other locations where they or their subprocessors operate. Where applicable law requires transfer safeguards, we rely on appropriate measures such as contractual protections, standard contractual clauses, adequacy decisions, data minimization, and security controls.

Retention

We keep personal information only as long as reasonably necessary for the purpose for which it was processed, unless a longer period is required or permitted by law.

• Local app data stays on your device until you delete it, reset the app, restore from backups, or uninstall the app.
• Support messages are kept as long as needed to respond, maintain records, resolve disputes, improve support, and protect legal rights.
• Website security logs are kept for the period set by our hosting provider and operational needs.
• Purchase records are controlled mainly by Apple or Google. Wordwell may retain entitlement status as needed to provide Premium.
• Legal, tax, fraud-prevention, and dispute records may be retained longer when necessary.

Security

We use reasonable technical and organizational measures designed to protect personal information. These include minimizing collection, using HTTPS, limiting third-party services, avoiding ad SDKs, relying on app-store payment systems instead of collecting card numbers, and using hosting security controls. No system is perfectly secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have some or all of these rights over personal information we control:

• access or receive a copy of personal information we hold about you
• correct inaccurate personal information
• delete personal information, subject to legal, security, fraud-prevention, and transaction-record exceptions
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• request portability where required by law
• appeal or complain to a privacy regulator where your law provides that right

Because the current app is local-first, most app vocabulary data can be managed directly on your device. For support messages or other information you sent to Wordwell, contact us through the support page. We may need to verify your request and may deny or limit requests where the law allows or requires us to do so.

California and U.S. State Privacy Notice

This section applies where U.S. state privacy laws, including California privacy law, apply. In the past 12 months, Wordwell may have processed the following categories of personal information: identifiers, customer records you submit, commercial information related to app-store purchases, internet or network activity for website security logs, app interaction information stored locally on your device, and support-message contents you choose to provide.

We do not sell personal information, share personal information for cross-context behavioral advertising, or knowingly process sensitive personal information for purposes that require a "limit use" right under California law. We do not discriminate against you for exercising privacy rights. If legally required, you may request to know, access, correct, delete, or receive information about our data practices by contacting support.

EEA, UK, and Switzerland Notice

If you are in the European Economic Area, United Kingdom, or Switzerland, you may have rights to access, rectify, erase, restrict, object, port data, withdraw consent, and complain to your local data protection authority. You may contact us through support first, and you also have the right to contact your supervisory authority.

Wordwell is not currently designed around systematic monitoring, targeted advertising, or large-scale processing of special-category data. If future features materially change that, this Policy and any app-store privacy declarations must be updated before launch.

Canada, Brazil, Australia, Israel, and Other Regions

Users in many regions have rights to transparency, access, correction, deletion, consent withdrawal, complaint, and limits on collection, use, disclosure, and retention. We will honor applicable local privacy rights when they apply to Wordwell. If a local law gives you stronger rights than this Policy describes, that local law controls.

Children

Wordwell is a general-audience vocabulary product and is not directed to children under 13 or to any younger age where parental consent is required by local law. We do not knowingly collect personal information from children requiring parental consent. If you believe a child has sent personal information to Wordwell, contact us and we will take appropriate steps to delete it.

Notifications, Cookies, and Tracking

App notifications are optional and controlled by your device. You can turn them off in the app or device settings. The website does not currently use advertising cookies or behavioral advertising pixels. If analytics, advertising, or non-essential cookies are added later, Wordwell must update this Policy and add consent controls where required.

Changes to This Policy

We may update this Policy as Wordwell changes or legal requirements evolve. The updated version will be posted here with a new last-updated date. If changes materially affect your rights or our data practices, we will provide additional notice where required.

Contact

Privacy requests and questions can be sent through the support page. Please include enough detail for us to understand and verify your request, but do not include sensitive information unless we specifically ask for it.